Delivery to the department of "New Mail"
After placing the order, our employee will call you back and indicate the approximate date of receipt of the selected item.
Shipping is paid by seller. Be careful, when ordering, specify the name and surname of the person who will receive the parcel, as well as the number of the branch of “New Mail”. Attention! The commission for cash on delivery (2% of the amount of cash on delivery + 20 UAH.) Is paid at the “New Mail” department by the customer.
The status of the package can be viewed here: novaposhta.ua/ru/tracking
How to pick up an order from the new post office:
You will receive an SMS-notification from the company “New Mail” to your phone number with the specified invoice number and a branch where you can pick up the parcel. For your convenience, the package will be stored in the office for 5 days. At the expiration of the specified period the package is returned to the seller. Upon receipt of the order, in order to avoid misunderstandings, you must necessarily have documents proving your identity.
Costs for the cancellation of the order and the return of the goods are paid by the seller.
When ordering, you have the opportunity to make a payment as a VISA card, and Mastercard. Our employee will call you back from 8-30 to 19-00 at a convenient time for you to clarify the details of the translation, confirm the order, etc.
Personal data of the customer is processed only with his consent. The site administration guarantees the confidentiality of personal data.
You can find out all your questions by phone +38(067) 388 62 60 from 9-00 to 18-00.